The short version
- We only collect what we need to make and manage your booking.
- The salon you book with sees your name, contact details and appointment.
- We never sell your personal information.
- You can ask to see, correct or delete your information at any time.
01Who we are
Onschedule is operated by Weeklify (“we”, “us”). Onschedule lets you find salons and book appointments with businesses that use Weeklify’s Pulse platform. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
02Information we collect
Depending on how you use Onschedule, we may collect:
- Contact details: your name, mobile number and email address.
- Booking details: the salon, services, staff member, date and time, and any notes you add.
- Location: your approximate location, only if you allow it, to show salons near you.
- Device and usage data: browser type, pages viewed and basic diagnostics, used to keep the site working.
03How we use it
- To create, confirm, change and remind you about bookings and check-ins.
- To send the salon the details it needs to serve you.
- To show salons and free times relevant to where you are.
- To prevent misuse, fix problems and improve Onschedule.
- To send marketing messages, only where you have opted in. You can unsubscribe at any time.
04Sharing with salons
When you book or check in, the salon receives your name, contact details, the services you chose and any notes. Each salon is responsible for how it handles your information once received, under its own privacy obligations.
05Other service providers
We use trusted providers for hosting, messaging (SMS and email), maps and payments. They only receive what they need to provide their service to us. Some providers may store data outside Australia. Where that happens, we take reasonable steps to make sure your information is protected.
06Cookies
We use essential cookies to keep the site working, such as remembering your search area. We may use analytics cookies to understand how Onschedule is used. You can block cookies in your browser, but some features may stop working.
07Keeping it secure
Information is encrypted in transit and stored with access controls. We keep booking records for as long as needed to provide the service and meet legal obligations, then delete or de-identify them.
08Your choices and rights
You can ask us to access, correct or delete your personal information. Email us at the address below and we will respond within 30 days. If you are unhappy with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
09Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change, we will let you know on the site.